At Recruit + Field, we like to say, “We’ve got your back.”
And we mean it, not only for our clients but also for the respondents who make every project possible.
Behind every successful study are people — consumers, business professionals, and healthcare experts — who take the time to share their opinions and experiences. We’ve spent decades building and maintaining relationships with these respondents, and we never take that for granted. Respect is at the heart of everything we do. Here’s what that looks like in practice:
Respect for Their Time-We know “survey fatigue” is real. That’s why we never flood our respondents’ inboxes with invitations to studies they won’t qualify for. Each invite is thoughtfully targeted, ensuring that we respect their time and attention.
Respect Through Fair Incentives- When scheduling changes happen, and sometimes they do, we offer incentive increases for respondents who reschedule due to moderator availability or calendar conflicts. It’s our way of saying thank you for their flexibility.
And when it’s time to pay out incentives, we make sure the process is timely, simple, and transparent. No hoops, no delays.
Respect for Their Information- Every interaction is an opportunity to improve the respondent experience. We update profiles with every touch point, ensuring that our data stays accurate and that respondents receive opportunities that are truly relevant to them. This not only helps them, but it also helps our clients get higher-quality insights, too.
Respect builds trust and we are nothing without our respondents. Their engagement, honesty, and thoughtful feedback fuel our success and uphold our reputation for quality research. When we take care of our respondents, they take care of the research. When they trust us, they trust the process and trust is everything in our industry.
At Recruit + Field, respect isn’t just a word. It’s a promise we live by, to our clients, to our respondents, and to the integrity of the research process.