At Recruit and Field, we believe that every great insight begins with something simple yet powerful: authentic human connection. That’s the foundation of qualitative research and it’s also why we’ve made participant validation and fraud prevention a top priority in everything we do. After all, if you can’t trust your participants, how can you trust the insights?
We don’t just fill quotas. We build relationships. For us, recruiting isn’t about numbers, it’s about people. And that means trust has to come first. But trust isn’t something we assume; it’s something we earn and verify, every step of the way.
Our process is intentionally layered. From the moment someone applies to participate in a study, we take them through a thoughtful series of checkpoints. Our trained recruiters carefully review screeners, follow up directly with applicants, and confirm identities through professional or social media validation. We also keep a close eye on behavioral patterns to make sure everything adds up. If something feels off, we investigate, it’s as simple as that.
And we don’t stop there. Every application is not only reviewed, but scrutinized, verified, and monitored over time. We validate details through phone calls, check IP addresses and locations, and make sure people aren’t trying to participate in multiple studies under different names. We even build in client-specific validation steps, customizing our process to meet your project’s unique needs. (IE: Credit card study? We’ll get a picture of the qualifying card!)
What makes our approach different is that we follow through. Validation doesn’t stop once someone is recruited. We stay in touch with participants throughout the life of the study, keeping them engaged and aligned with expectations. From check-ins to final-day reminders, we make sure the people you hear from are the right ones, right through to the end.
At Recruit and Field, we don’t leave quality to chance. We protect your research by protecting the integrity of every participant who takes part. Because when it comes to insights, only the genuine ones truly matter.